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Scanned the code on your receipt? Your ticket reference is filled in below. Online tracking is on its way; until then, send us the reference and we'll reply with where it's up to.
What the statuses mean
- In diagnosis: we're finding the fault and will send a quote.
- Awaiting approval: the quote is with you; reply to go ahead.
- In repair or waiting for parts: work is under way.
- Ready for collection: tested and waiting for you.